Did you know the IT and BPO sectors are booming? They’re expected to grow over 6% in India by 2025. This means lots of job opportunities, especially at the Tech Mahindra Walk-In drive at Hinjewadi Pune on Friday, 18th October. It’s a great chance to join Tech Mahindra, which is looking for people with international voice experience. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
They want candidates with at least 6 months of experience in customer service and billing. If you’re looking to advance your career, don’t miss this event. For more details, contact our HR team: Mayuresh at 8830743694, Aparna at 8103198936, Mansi at 8237556119, or Sushmita at 8250004846.
Table of Contents
About the job
Tech Mahindra Ltd Pune Hiring for International Inbound Voice
Contact- HR Mayuresh – 8830743694 /Aparna 8103198936/Mansi 8237556119/Sushmita 8250004846
Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility)
Role & responsibilities
- Resolving billing issues using query solving techniques and providing clear and concise information. Answering questions about billing or services.
- Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
- Listen actively to customer needs, concerns, and feedback, and respond appropriately.
- Accurately document customer interactions and update records in the CRM system.
- Collaborate with team members and other departments to resolve complex issues.
Required profile
- Min 06 month of international Voice experience
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Experience resolving customer issues in billing,
- Demonstrated communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.
Perks and Benefits
Cab Facility both ways [Pick up and drop within Transport radius]. Immense Growth
Loyalty bonus upto 20kinterview Rounds: 1st Level – UAT / Operations 2nd Level – Versant [Need to score 60 and above]
Key Takeaways
- The Tech Mahindra Walk-In drive offers direct employment opportunities in the growing IT sector.
- Candidates must have a minimum of 6 months of international voice experience.
- Roles focus on inbound voice support, specifically in billing and customer service.
- Interested applicants can contact multiple HR representatives for further information.
- This event serves as a gateway to significant career advancements within Tech Mahindra.
Overview of the Walk-In Drive
The Tech Mahindra Hinjewadi Walk-In Drive is a great chance for job seekers. It’s a unique way to show our skills and passion. This could lead to a job at a top company. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
What to Expect
At the Tech Mahindra Hinjewadi Walk-In Drive, expect a lively and competitive setting. You’ll meet hiring managers face-to-face. They’ll test your skills in areas like billing and customer support. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
It’s key to highlight your experiences and strengths. Many candidates will be vying for a few spots.
Importance of the Event
Events like this are crucial for finding jobs. They help companies like Tech Mahindra find the best talent quickly. For us, it’s a chance to work for a respected company known for excellence. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
Networking and making connections are vital. They can shape our career paths.
| Aspect | Details |
|---|---|
| Opportunity | Direct interaction with hiring managers |
| Atmosphere | Fast-paced and competitive |
| Focus Areas | Billing issues and customer support |
| Company Reputation | Known for exceptional service |
| Networking | Building professional connections |
Job Roles and Responsibilities
Understanding the job roles at Tech Mahindra is key for those applying at the upcoming walk-in drive. We look at the duties candidates will handle and the skills needed for inbound voice support roles.
Key Responsibilities for Candidates
In our roles, we manage international inbound customer calls with a focus on top-notch service. Key duties include:
- Resolving billing issues through effective query-solving techniques.
- Providing clear and concise information to customers, enhancing their understanding of services.
- Accurately documenting customer interactions in the CRM system to ensure seamless service continuity.
Skills Required for Successful Applicants
Successful candidates for inbound voice support positions need certain skills. These include:
- Strong communication skills to articulate thoughts clearly and engage customers effectively.
- Ability to handle challenging customer situations with poise and professionalism.
- Understanding of billing cycles, recurring bills, and service charges to address customer inquiries efficiently.
Tech Mahindra Walk-In drive at Hinjewadi Pune Friday 18th Oct
We’re getting ready for the Tech Mahindra Walk-In drive. Knowing all the details makes us feel more confident. The event will be at Tech Mahindra’s campus in Hinjewadi Pune, Phase 3. Arriving early gives us time for registration and to have important talks. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
Location and Date Details
The Tech Mahindra Walk-In drive is set for Friday, 18th October at their campus in Hinjewadi Pune. It’s a good idea to know the route and possible traffic to get there on time. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
How to Prepare for the Drive
Getting ready is key for success at the walk-in. Here are some important tips:
- Researching the Company: Knowing about Tech Mahindra’s culture and values helps us stand out.
- Practicing Common Interview Questions: Being ready to answer common questions can really help.
- Organizing Documentation: Having your resume, ID, and certifications ready makes registration easier.
- Familiarizing with the Role: Knowing what the job entails boosts our confidence.
We’re ready for the Tech Mahindra Walk-In drive with knowledge and preparation. We’re excited for this great opportunity. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
Interview Process and Selection Criteria
The Tech Mahindra interview process is designed to check if candidates fit well with the company culture and job needs. It has several stages to assess different skills and competencies. Tech Mahindra Walk-In Drive at Hinjewadi Pune Friday 18th oct.
Stages of the Interview
The interview process has a few main stages:
- Operations assessment to check basic skills.
- Versant test, where candidates need to score 60 or higher.
- Final interview to test interpersonal and problem-solving skills.
What Interviewers Look For
Interviewers at Tech Mahindra focus on certain qualities in candidates. Key criteria include:
- Communication skills that show clarity and professionalism.
- Logical thinking to see how candidates solve problems.
- Ability to handle pressure, especially in stressful situations.
- Signs of customer focus, important for dealing with clients.
- Clear expression of thoughts, especially when facing tough questions.
Perks and Benefits of Joining Tech Mahindra
Working at Tech Mahindra comes with many perks and benefits. These make our job experience better. Knowing about these perks and growth chances helps us see why it’s a great place to work.
Cab Facility and Other Amenities
One big plus is the cab service. It picks us up and drops us off within a certain area. This makes starting and ending our workdays easy. The company also offers other comforts and tools to help us work better.
Growth Opportunities and Loyalty Bonuses
At Tech Mahindra, we have chances to grow in our careers. The company helps us develop professionally. Plus, there are loyalty bonuses up to 20,000 INR for our hard work. These perks show the company’s dedication to our growth.
| Perk/Benefit | Description |
|---|---|
| Cab Facility | Free pick-up and drop-off services within a specified radius. |
| Amenities | Various facilities aimed at enhancing employee comfort. |
| Growth Opportunities | Focus on professional development and career advancement. |
| Loyalty Bonuses | Bonuses up to 20,000 INR for dedicated employees. |
Conclusion
The Tech Mahindra Walk-In Drive on 18th October at Hinjewadi Pune is a great chance for those looking to grow in the international inbound voice sector. Preparing well and knowing the job roles can really help us succeed. This could lead to a job in a top company.
Also, understanding what interviewers want can help us show off our skills and qualifications. The hiring event shows Tech Mahindra’s focus on both hiring great people and providing top-notch customer service.
Thinking about the Walk-In drive, it’s a key moment in our careers. Taking part could open up new chances for growth, both personally and professionally. It highlights the value of joining such important events.
FAQ
What positions are available at the Tech Mahindra Walk-In Drive?
We are looking for people for international inbound voice support roles. You should have experience in customer service and billing.
What is the minimum experience required for applicants?
You need at least 6 months of experience in international voice support, especially in billing.
What are the primary responsibilities associated with the roles?
Your main tasks will be handling international customer calls and solving billing problems. You’ll also document interactions and work with the team on tough issues.
What skills are essential for successful candidates?
You should have great communication skills and be clear in your thinking. Being able to handle tough customers and multitasking are also key.
Where is the walk-in drive located?
The drive will take place at Tech Mahindra’s campus in Phase 3, Hinjewadi, Pune.
What should I do to prepare for the walk-in interview?
Research the company and practice answering common interview questions. Make sure your resume and documents are organized and ready.
What is the interview process like?
First, you’ll go through an operations assessment. Then, you’ll take a Versant test. You need to score 60 or above to move forward.
Are there any benefits offered to employees at Tech Mahindra?
Yes, we offer many benefits. These include a cab service, chances for career growth, and loyalty bonuses up to 20,000 INR.
What is the working environment like?
You’ll work in a fast-paced, 24/7 setting with rotational shifts. It’s a dynamic and engaging place to work.
