Did you know the need for content moderators has jumped by over 30% in the past year? This shows how crucial it is to keep online spaces safe and of high quality. As we get ready for the Genpact Walk-Ins for Content Moderator 2024, we welcome all those interested to join us. At Genpact, we’re looking for people who are proactive, curious, and can thrive in a quick and changing work setting. Genpact Walk-Ins for Content Moderator 2024.
In this article, we’ll help you through the application process. You’ll learn about important event details, what qualifications you need, and the exciting tasks you’ll do. If you’re ready to start a fulfilling career in content moderation with a respected company, keep reading to see what we have to offer.
Table of Contents
About the job
Hi Applicants,
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Process Associate, Content Moderation – English
We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Responsibilities
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Qualifications we seek in you
Minimum qualifications
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Interested candidates must share their updated resume over manshia.fatma@genpact.com
Regards,
Manshia Fatma
Key Takeaways
- Explore job openings for the Content Moderator 2024 position at Genpact.
- Get essential details about the walk-in event locations and how to prepare.
- Understand the qualifications and personal attributes we’re looking for in candidates.
- Learn about the responsibilities and standards of performance expected from content moderators.
- Find out how to apply now and kickstart a career with Genpact.
About Genpact and the Content Moderator Role
Genpact is a dynamic and diverse company with over 125,000 employees worldwide. We serve more than 30 countries. Our goal is to improve business environments for our clients, including Fortune Global 500 companies. Genpact Walk-Ins for Content Moderator 2024.
We focus on delivering top-notch global services. Our expertise includes digital operations, technology, and artificial intelligence. This makes us stand out in the industry. Genpact Walk-Ins for Content Moderator 2024.
Who We Are
We value our entrepreneurial spirit and curiosity. These qualities drive us to innovate and make a difference. Our team works together to create lasting value for our clients. Genpact Walk-Ins for Content Moderator 2024.
We aim to set new standards and exceed expectations. This dedication shapes our business and positively impacts our customers and communities. Genpact Walk-Ins for Content Moderator 2024.
What Does a Content Moderator Do?
A Content Moderator has important Content Moderator responsibilities. Their main job is to check if user-generated content meets our quality standards. They:
- Review and analyze content based on our guidelines.
- Quickly solve issues and spot trends in submissions.
- Offer insights to improve user support and efficiency.
The content moderation job description shows the need to understand our processes and policies well. Being proactive and customer-focused is key to success. It helps us achieve the best results for our users and the company.
Genpact Walk-Ins for Content Moderator 2024
We’re excited to share the Genpact walk-ins for content moderator roles in 2024. These events will happen in many places across India. It’s a chance for candidates to meet our team and show off their skills. Keep an eye out for the Genpact walk-in interview details, including dates and locations, on our official channels. Genpact Walk-Ins for Content Moderator 2024.
Event Details and Locations
The interviews will take place in big cities all over India. We aim to make the recruitment process smooth. This way, candidates can see if they’re a good fit for the content moderator job. Here are the main details:
| City | Date | Venue |
|---|---|---|
| Bangalore | March 10, 2024 | Genpact Office, MG Road |
| Mumbai | March 15, 2024 | Genpact Office, Bandra |
| Pune | March 20, 2024 | Genpact Office, Koregaon Park |
How to Prepare for the Walk-In
Getting ready is crucial for a successful interview. Here are some tips for the content moderator interview:
- Understand the Role: Learn about the main duties of a content moderator, like checking content against guidelines.
- Showcase Your Skills: Be ready to share examples of your problem-solving and customer service skills.
- Professional Appearance: Dress well and bring extra copies of your resume.
- Mock Interviews: Do mock interviews to feel more confident and prepared.
Qualifications We Seek in Applicants
We want a diverse group of candidates for the Content Moderator role at Genpact. Knowing what we look for helps us find the right fit. This promotes growth and adaptability in our team. Genpact Walk-Ins for Content Moderator 2024.
Minimum and Preferred Qualifications
Candidates need to meet certain requirements to apply. A graduate degree is a must, and a postgraduate degree is a plus. We welcome freshers who are eager to learn and bring new ideas. Genpact Walk-Ins for Content Moderator 2024.
Being proficient in English is key for clear communication. Candidates should also have:
- Effective probing skills
- Strong analytical abilities
- Problem-solving mindset
- Flexibility in working hours, including weekends
Personal Attributes
We also look for personal qualities that make a candidate stand out. These qualities help a candidate succeed in the Content Moderator role:
- Strong work ethic and integrity
- Collaborative mindset, working well with others
- Ability to thrive in a team-oriented environment
- Intellectual curiosity and creativity
- Adaptability to changing circumstances
- Emotional resilience when handling challenging content
Responsibilities of a Content Moderator
As a Content Moderator, we have two main jobs. We keep quality high and customer service top-notch. These tasks help make our online community safe and fun.
Maintaining Quality Standards
Keeping quality high is key for us. We check lots of content regularly. We make sure it follows our rules.
We look for things like violence, self-harm, or child abuse. Our work keeps our platform safe and trustworthy. It makes sure users feel secure.
Customer Service Excellence
Offering great customer service is what we’re all about. We talk to users, answer their questions, and make sure they’re happy. Knowing our rules well helps us help users.
We act as a link between users and our company. This builds trust and shows how important our work is. It makes sure users are happy with our service.
Conclusion
We’re excited to welcome new team members. If you’re passionate about content moderation and meet our qualifications, apply for a Content Moderator role. This is your chance to join Genpact and be part of a dynamic team.
At Genpact, we believe in growth and learning. By joining us, you’ll be part of a culture that values teamwork and excellence. We aim to make the world a better place, starting with our content moderators’ work.
Ready to advance your career? Check out the job openings at Genpact. Together, we can make a big difference in content moderation and more.
FAQ
What qualifications do we need to apply for the Content Moderator position?
You need at least a graduate degree to apply. Having a postgraduate degree is even better. Fresh graduates are welcome too. Being fluent in English is a must for good communication.
What are the responsibilities of a Content Moderator at Genpact?
As a Content Moderator, you’ll review content to keep it up to standard. You’ll also solve problems based on our guidelines. Plus, you’ll keep an eye on trends and offer top-notch customer service.
Are there specific skills that are preferred for this role?
Yes, we look for candidates with great probing and analytical skills. A strong problem-solving mindset is key. Being able to work flexible hours, including weekends, is also important.
Will the job require us to handle sensitive content?
Yes, you might have to look at content that’s sensitive, like graphic violence or hate speech. It’s important to be emotionally strong and sensitive to these topics.
How can we prepare for the walk-in interview?
Good preparation is essential. Learn about the job of a Content Moderator. Think of examples that show your problem-solving skills. Dress professionally and bring lots of copies of your resume.
What is the work environment like at Genpact?
Our work environment is dynamic and encourages teamwork. We value intellectual curiosity and entrepreneurial spirit. Our culture focuses on creating lasting value for our clients and supporting our employees.
