Did you know that companies with happy employees work 21% better? The role of HR has changed a lot, thanks to new openings at Intouch CX. It’s not just about hiring; it’s about making a workplace where people want to be. If you love connecting with people and making a difference, you’ll do great here. Openings for HR Executive, Intouch CX 2024
We’ll look at what the HR Executive role at Intouch CX involves. We want to show how joining us can boost your career. We also highlight the importance of making work fun and engaging through HR.
Table of Contents
About The Job
We’re looking for a Human Resources (HR) Executive to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We’re looking for someone who can act as a point of contact for implementing and executing Human Resource plans and programs, while focusing on self and others well-being.
As HR Executive, You Will
- Actively engage with associates through structured interactions
- Call employees using phone or Google meet to close cases
- Own the “Intouch Connected” initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions etc.
- Be the point of contact for all stakeholders which includes employees of all departments
- Facilitate proactive engagement conversations between employees and their managers, supervisors etc.
- Be the voice of employees in reflecting issues back to management and ensure timely resolution of issues
- Assist in the implementation of HR initiatives at the campus for all employees
- Provide inputs for improving the effectiveness of processes and policies
- Build high energy workforce, confidence and trust among employees
- Prepare and publish the event calendars to all stakeholders in a timely manner and ensure the completion of the planned activities
- Help prepare weekly reports for management
As HR Executive, You Have
- MBA in Human Resources/graduate from relevant stream with 0-2 years’ experience in the role of HRBP or equivalent
- Ability to work as a team player and provide cohesive support to the HRBP function at large
- High level of empathy, responsiveness and relationship orientation
- Good email etiquette, mid-level expertise on usage of MS-Office (including Word, Excel and PowerPoint)
- High level of maturity and ability to handle stakeholders across all levels
- Good communication (written and oral) and presentation skills
- Strong interpersonal relations skills
Key Takeaways
- The HR Executive role at Intouch CX is vital for employee engagement.
- High employee engagement leads to significant productivity increases.
- Professionals focused on people-centric initiatives will excel in this position.
- Exploring HR roles can be a pivot in one’s career.
- Our focus is on creating a positive workplace culture.
- Intouch CX values innovation and proactive engagement in HR practices.
Introduction to HR Executive Role
The HR Executive role is key in today’s companies. It shows how important good human resource management is. This job has many duties that help make the workplace better and help the company succeed.
Overview of the Responsibilities
In the HR Executive role, we handle many tasks that help our company culture grow. These include:
- Talking with employees to understand their needs and worries, creating a two-way conversation.
- Starting HR projects that make employees happy and keep them around.
- Helping with training and growth programs to improve skills and careers.
- Managing the hiring process to find the best people who fit our values.
- Checking that we follow labor laws and making policies that help our team.
The Importance of Employee Engagement
Keeping employees engaged is at the heart of our plan. Happy and productive employees lead to better results for the company. We believe that when people feel important and included, they work better and stay longer. So, we focus on good communication and special HR projects to keep our team motivated and loyal.
| Aspect | Impact of Engagement | HR Initiatives |
|---|---|---|
| Employee Productivity | Higher performance levels | Regular feedback and recognition programs |
| Employee Retention | Reduced turnover rates | Career development opportunities |
| Workplace Morale | Enhanced team collaboration | Team-building activities |
Openings for HR Executive, Intouch CX
If you’re looking into HR Executive roles at Intouch CX, knowing the key skills is key. This job needs certain abilities that fit our company’s culture and goals.
Key Skills Required for the Position
Successful candidates will show a variety of important skills, such as:
- Empathy: Understanding and sharing team members’ feelings.
- Interpersonal Relations: Creating and keeping good relationships with colleagues.
- Communication Strategies: Clearly and effectively sharing information with everyone in the company.
Qualifications and Experience
The job usually requires an MBA in Human Resources or a similar graduate degree in HR. You should have:
| Qualification | Experience |
|---|---|
| MBA in HR or relevant degree | 0-2 years of HRBP experience |
| Knowledge of MS Office | Good email etiquette |
Engaging Associates Through Structured Interactions
We know that engaging associates is key to a positive work environment. Our method creates spaces where employees feel valued and can share their thoughts. This approach boosts team morale and encourages open dialogue.
Creating a Positive Work Environment
A good work environment boosts employee happiness and productivity. We use structured interactions to open clear communication channels. This lets associates share their opinions and work together better.
We also use team-building activities and feedback sessions. These actions show our dedication to keeping employees engaged.
Utilizing Phone and Google Meet for Effective Communication
We use tools like phone calls and Google Meet for better communication. These tools help us connect with everyone, no matter where they are. We make sure to schedule regular meetings to hear everyone’s voice.
| Communication Method | Advantages | Best Practices |
|---|---|---|
| Phone Calls | Personal touch, immediate feedback | Schedule regular calls, encourage open dialogue |
| Google Meet | Visual engagement, supports remote connections | Use video for interactions, share agendas in advance |
| Face-to-Face Meetings | Builds trust, fosters collaboration | Create an inclusive atmosphere, allow for Q&A |
Our efforts in engaging associates and using effective communication tools help create a supportive workplace. This culture motivates and supports our team.
Ownership of Intouch Connected Initiatives
We take pride in our Intouch Connected initiatives. They are key to improving our workplace culture. We organize town halls and leadership connects to encourage open talks between employees and management.
These events help us share our vision clearly. They make our workplace more open and united.
Understanding Town Halls and Leadership Connects
Town halls are where leaders share news, celebrate wins, and listen to concerns. They help us stay connected and open. Leadership connects, on the other hand, are smaller meetings with executives.
They dive deep into our goals. This helps everyone understand our plans better.
Facilitating Focus Group Discussions
Focus group discussions are essential for hearing from our team. They let us know what our employees think. This feedback is key to making decisions that matter to them.
We value every voice. This makes our workplace a place where everyone feels heard and important.
Driving Participation and Engagement
We work hard to get everyone involved. Our team plays a big role in shaping our culture. By joining in, they help make our workplace better.
This not only boosts morale but also aligns everyone with our goals. It makes our workplace vibrant and united.
Acting as a Point of Contact for All Stakeholders
In the HR Executive role, being a point of contact for all stakeholders is key. It helps create an inclusive workplace culture. We build strong relationships across departments, promoting teamwork and understanding.
Building Relationships Across Departments
Effective teamwork is vital for success. We work on building strong bonds between teams. This creates a better work environment, boosting productivity and morale.
We use regular talks, feedback, and joint projects. These help us see what each department brings to the table.
Effective Communication Strategies
Good communication is at the heart of our strategy. We use many ways to make sure everyone gets the message. Our methods include:
- Regular team meetings to update progress and share insights.
- Organized workshops for skills development and problem-solving.
- Feedback loops that encourage open dialogue and idea sharing.
These strategies make sure everyone’s voice is heard. This leads to stronger relationships and a united work environment.
| Communication Method | Purpose | Benefits |
|---|---|---|
| Team Meetings | Provide updates and discuss challenges | Enhanced transparency and teamwork |
| Workshops | Develop skills and solve problems collaboratively | Increased employee engagement and collaboration |
| Feedback Loops | Encourage open dialogue | Improved trust and morale |
The Role of HR in Facilitating Proactive Engagement
We are dedicated to creating a vibrant workplace. A strong HR role is key in making this happen. We make sure employees and leaders talk openly, sharing concerns and dreams. This teamwork boosts relationships and keeps everyone engaged.
Encouraging Conversations Between Employees and Management
We believe in starting conversations early. Our efforts include:
- Regular meetings between teams and leaders.
- Workshops on how to communicate better.
- Spontaneous get-togethers to reduce distance.
These steps make sure employees feel important and heard. This boosts their dedication and enthusiasm.
Reflecting Employee Feedback to Management
Sharing employee thoughts with management is a big part of our job. We do this by:
- Collecting opinions through surveys and boxes.
- Organizing special feedback meetings.
- Working together to solve problems and share results.
By focusing on employee feedback, we keep management in tune with the team. This leads to happier and more productive employees.
| Engagement Strategy | Purpose | Expected Outcomes |
|---|---|---|
| Regular Check-ins | Build rapport and trust | Higher employee satisfaction |
| Workshops on Communication | Enhance interaction skills | More effective conversations |
| Feedback Sessions | Gather employee insights | Improved organizational policies |
Conclusion
The HR Executive openings at Intouch CX are a great chance for those who want to make a difference. This role goes beyond just HR tasks. It focuses on creating a positive work place through good communication and teamwork.
Being part of our team means you’ll help improve our HR practices. We’re dedicated to boosting employee engagement through new ideas and strong connections. This way, every employee feels important and motivated to help achieve our company’s goals.
We encourage you to check out the Intouch CX opportunities and start your HR career journey. Joining us will help shape the future of HR. You’ll make a big difference in the work experience for everyone at Intouch CX.
What responsibilities does the HR Executive at Intouch CX have?
The HR Executive talks directly with employees, leading conversations and owning special projects. They are the main contact for everyone in the company.
How does the HR Executive promote employee engagement?
We make work fun and lead big meetings. We also listen to what employees say in smaller groups. This helps everyone feel heard and valued.
What qualifications are required for the HR Executive position?
You need an MBA in HR or a similar degree. Also, 0-2 years of HR experience is required. Good communication, empathy, and MS Office skills are a must.
How does the HR Executive utilize technology for effective communication?
We use phones and Google Meet to talk to employees. This makes sure everyone is heard and supported.
What role does HR play in reflecting employee feedback to management?
HR shares what employees say with management. This helps fix problems fast and builds trust.
How do we ensure timely completion of planned HR activities?
We make event calendars and track our work. This keeps everything on schedule.
In what ways do we build relationships across departments?
We connect people by being a point of contact. This helps departments work together better.
How do we measure the effectiveness of our HR initiatives?
We check how well our work is doing by listening to feedback. We also look at our engagement numbers and reports.
