R&D CRM Reporting Analyst, Pepsi 2024 – Job Opening

Did you know over 60% of consumers look for brands that share their values? This makes roles that use data more important than ever. At PepsiCo, we focus on innovation and working with others. We’re excited to offer a new job as a R&D CRM Reporting Analyst for 2024. R&D CRM reporting Analyst, pepsi 2024.

This job is key to improving our data systems and finding new solutions. It also involves working with outside partners. In this article, we’ll talk about the job’s duties, what you need to apply, and our team’s culture. Join us in making PepsiCo’s future bright!

About the job

Overview

This position is part of the PepsiCo External Innovation Team. External Innovation works closely with internal stakeholders within Global R&D and provides external partnering capability to accelerate PepsiCo’s innovation agenda, mitigate development risk, and uncover unique new business opportunities.

The External Innovation Data Entry Analyst performs day-to-day leads management and supports the organization’s long-term business goals for emerging technology platforms. The roles and responsibilities include:

• Collect and manage data for new opportunities from our technology scouts, internal stakeholders and external partner ecosystem.
• Data input into the Leads Management System (Microsoft Dynamics Customer-Relationship Management Database).
• Customize and configure the LMS platform, implement LMS workflows, dashboards, and reports to streamline processes and improve data visibility.
• Collaborate with cross-functional teams, including R&D Stakeholders, IT and with external partners and vendors to ensure seamless data exchange, integration and communication.
• The ability to communicate well and develop positive working relationships with internal partners and colleagues in a team environment is essential.
• Good experience with various LMS, CRM tools (Salesforce/ HubSpot/ Microsoft Dynamics) data collection and management.

Responsibilities
Functional Responsibilities:

• The candidate must be detail-oriented and be able to manage several commitments simultaneously and meet stringent deadlines.
• The ability to communicate well and develop positive working relationships with internal partners and colleagues in a team environment is essential, as is the ability to work with a minimum amount of supervision.
• Good experience with various LMS, CRM tools (Salesforce/ HubSpot/ Microsoft Dynamics) data collection and management.
• Collect and manage data for new opportunities from our technology scouts, internal stakeholders and external partner ecosystem.
• Data input into the Leads Management System (Microsoft Dynamics Customer-Relationship Management Database).
• Assist in maintenance, optimization and continuous improvement of our data systems.
• Manage inquiries and requests for assistance for the Leads Management System in a timely manner. Take responsibility for training and roll-out of this key information management tool to key functional areas in R&D.
• Ensure that quality assurance standards for data entry are adhered to by database users.

Data Analysis & Reporting:

• Analyze LMS and other data to provide insights and recommendations that support strategic decision-making.
• Generate and distribute regular reports on key performance indicators (KPIs) and metrics related to external innovation activities.
• MS Suite (Power Tools)

Process Improvement:

• Identify opportunities to enhance the functionality and user experience of LMS and other software systems.
• Develop and implement best practices for data entry, maintenance, and management within the LMS and other software systems.
• Proven experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, and familiarity with project management and data analytics tools.
• Proficiency with Microsoft Office 365 suite of tools (particularly Excel and SharePoint) including manipulating data (filtering, queries, etc.) to extract critical info.
• Strong analytical and problem-solving skills with a high attention to detail.
• Assessing overall CRM user experience including bulk upload, adding files, tracking source, assigning owners/business unit, set status, track communication notes.
• Proficiency in SQL, data manipulation tools, and other relevant software (e.g., Tableau, Power BI).
• Good working experience of MS Suite ( Power Tools) for email alerts and tracking setup.
• Working knowledge of various CRM softwares/ tools which uses APIs to direct connect with external sources.
• Experience with Microsoft Dynamics or similar CRM tools.
• Friendly yet professional demeanor to conduct calls with internal associates and capture input.
• A pro-active nature to include a flexible approach to hours of work and location of duties
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Knowledge of data protection regulations and best practices.
• Strong collaborator; Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets or brands.

Qualifications

• Proven experience with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, and familiarity with project management and data analytics tools.
• Proficiency with Microsoft Office 365 suite of tools (particularly Excel and SharePoint) including manipulating data (filtering, queries, etc.) to extract critical info.
• Strong analytical and problem-solving skills with a high attention to detail.
• Assessing overall CRM user experience including bulk upload, adding files, tracking source, assigning owners/business unit, set status, track communication notes.
• Proficiency in SQL, data manipulation tools, and other relevant software (e.g., Tableau, Power BI).
• Good working experience of MS Suite ( Power Tools) for email alerts and tracking setup.
• Working knowledge of various CRM softwares/ tools which uses APIs to direct connect with external sources.
• Experience with Microsoft Dynamics or similar CRM tools.
• Friendly yet professional demeanor to conduct calls with internal associates and capture input.
• A pro-active nature to include a flexible approach to hours of work and location of duties
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Knowledge of data protection regulations and best practices.

Strong collaborator; Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets or brands.

Essential:

• Good communication skills – English
• Stakeholder management skills – Working with different teams and to be able to conduct calls with internal associates and capture input.
• Good with repetitive tasks and doing things with high quality (attention to detail).
• Solution-oriented approach to problem solving.
• Understanding of internal & external data sources that could contribute to the reporting and analysis function.
• Flexible working hours (work day ends at 11:30 am CST)
• Experience in CRM tools like Salesforce, HubSpot, or Microsoft Dynamics, and familiarity with project management and data analytics tools.
• Good working experience of MS Suite (Power Tools)
• Nice to have
• STEM background who understands the business processes preferably within an innovation or technology-driven environment.
• Working experience of CRM tool migration from one platform to another.

Key Takeaways

• Explore the essential role of R&D CRM Reporting Analyst in driving innovation.
• Understand the collaborative culture at PepsiCo.
• Discover essential qualifications for the 2024 job opening.
• Learn about engagement with external partners.
• Find out the growth opportunities available within PepsiCo.

About the Job

The R&D CRM Reporting Analyst role at PepsiCo is a chance to dive into tech and data. It’s all about managing leads every day and helping the company grow. We collect and analyze data to find new business chances from tech scouts and others.

We use Microsoft Dynamics CRM to make our work better. The Leads Management System (LMS) is key to our success. By customizing reports and dashboards, we see our data more clearly. This helps us manage leads well, leading to both quick and long-term wins.

Overview

In today’s fast-paced market, the R&D CRM Reporting Analyst role is key for PepsiCo’s external innovation team. This role is essential in shaping our future by making our research and development smoother. It helps us connect with both our internal teams and external partners.

By working well with stakeholders, we aim to reduce risks in our projects. We make sure every step we take supports our big goals. This role is where innovation meets data management, promoting growth and inclusivity. It helps us stay competitive and find new opportunities for success.

The connection between our external innovation team and other departments shows our dedication to PepsiCo’s innovation goals. This teamwork lets us use everyone’s skills and knowledge to improve. It helps us work better and grow as a company.

R&D CRM Reporting Analyst, Pepsi 2024

The R&D CRM Reporting Analyst at Pepsi plays a key role. They handle data and interact with stakeholders. We’ll look at what they do and what it takes to do it well.

Key Responsibilities

This role has important tasks:

• Maintaining and optimizing data systems to keep data accurate and reliable.
• Conducting thorough data analysis to find insights for making strategic decisions.
• Generating and presenting detailed reports on key performance indicators (KPIs) for stakeholders.
• Engaging in stakeholder management by sharing findings and recommendations from data reports.

Essential Qualifications

The right person for this job has certain skills:

• Prior experience with CRM platforms is key for understanding data management tools.
• Strong analytical capabilities are needed to correctly interpret complex data.
• Proficiency with Microsoft Office Suite helps in making reports and handling data efficiently.
• A good grasp of data protection regulations is important for following rules.
• A problem-solving attitude and effective communication skills are essential for teamwork and success.

This Position is Part of the PepsiCo External Innovation Team

We work in a team that loves to innovate and grow together. We team up with different groups to bring new ideas to life. This way, we solve tough problems in our research and development.

Collaborative Work Environment

We make sure everyone feels important and ready to contribute. We think teamwork leads to better ideas and solutions. This teamwork helps us perform better and work more efficiently.

External Partner Engagement

Working with outside partners is key to finding new ways to grow. We build strong relationships with vendors and others to add their knowledge to our projects. This helps us create the latest and best products for our customers.

Conclusion

The R&D CRM Reporting Analyst job at PepsiCo is a great chance for career growth. It’s in a place where innovation meets dynamic work. This role is key in using data to help PepsiCo grow with its partners.

Working with external partners makes our work better and opens doors for learning. It’s more than just a job. It’s a chance to be part of a team that loves to innovate.

If you’re interested, think about how your skills fit this role. Joining PepsiCo means starting a rewarding career. You’ll help the company grow sustainably and stay ahead in the market.

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